The NetLink community was a pretty small, close community. I was an editor for the http://www.netlinkworld.com/ fan website and through that, had direct communication with both Sega and Planetweb.
Our main contribution to the Planetweb browser was testing betas and discussing features people wanted. Downloading beta browsers was a slow, agonizing process (28.8 modem) and if you reset your Saturn or it locked, you'd have to redownload it because it was only temporarily stored in memory. Beta testing the browser for 3.0 was very important and many people contributed.